I. Chalcedon Foundation® Privacy Statement
Your right to privacy is very important. We recognize that when you choose to provide us with information about yourself, you trust us to act in a responsible manner. We believe this information should only be used to help us provide you with better service. That's why we have put a policy in place to protect your personal information. Below is a summary of our policy.
II. What information does Chalcedon collect?
When you visit the Chalcedon website, we collect a variety of personal information depending on who you are and how you entered our website. We may collect browser type and IP address for all visitors through HTTP header information. During the purchase process, we also collect your name, address, email address, credit card information, and possibly shopper preferences. Shopper preferences consist of the URL indicating where you came from when you entered our website, information regarding the products you purchased and which pages you viewed once you entered Chalcedon.
III. Additional Information
There are occasions where we may ask for additional information. We do this to be able to better understand your needs, and provide you with services that we believe may be valuable to you. Prior to collecting additional information, we will explain the purpose for which the information will be used. In addition, we may keep information regarding your communications with us such as emails and feedback.
IV. How does Chalcedon use the information collected?
We hope to provide you with an efficient, simple, and secure method for purchasing Christian materials online. To achieve this goal, information collected by Chalcedon may be used aggregately to analyze traffic patterns and site usage to improve the efficiency and usability of our site. This information will also help us prioritize possible future publications of Chalcedon. Additionally, we may perform specific demographic analyses in order to tailor our marketing promotions and personalize shopping experiences to meet the needs of individual customers.
V. Disclosure of Customer Information to Third Parties
Chalcedon does not sell or rent information collected on our website to third parties. However, we may share customer information, or a subset of such information, with carefully selected third parties on a very exclusive basis.
VI. Data Storage in the U.S.
We may collect, store and process personal information in databases in the United States
VII. How does Chalcedon protect the privacy of its customers?
We will take appropriate steps to protect your privacy. Whenever you provide sensitive information (for example, a bank account or credit card number), we will take reasonable steps to protect it. We will also take reasonable security measures to protect your personal information in storage. Credit card numbers are used only for payment processing and are not used for marketing purposes.
Except as stated in this Privacy Statement, Chalcedon will not provide any of your personal information to other companies or individuals without your permission. However, we may release personal information (including access logs) in response to all court orders and lawful requests from governmental authorities.
IX. Offsite privacy protections
Chalcedon may provide links to other websites. Since we do not control those websites, we cannot be held responsible for the nature of their contents, or the security or privacy of any information you disclose to them. We encourage you to review the individual privacy policies of those sites as applicable.
X. Making purchases on the Chalcedon website
Only persons over the age of 18 may make purchases on the Chalcedon website.
We welcome comments and questions on this privacy statement. Due to the rapidly evolving technologies on the Internet, we may occasionally update this privacy statement. All revisions will be posted to this site. Questions regarding this statement should be directed by email to the Chalcedon Offices.
CHALCEDON RETURN AND REFUND POLICY
Products returned in original condition within 30 days will be credited to the account on which they were initially charged. All such returns should be mailed postpaid to Chalcedon, P.O. Box 158, Vallecito, CA USA 95251
Donations will be credited back to the account to which they were initially charged if request is made to Chalcedon by the end of the next business day. Such requests must be made to Chalcedon by phone at (209) 736-4365, ext. 11.
DELIVERY METHOD AND TIMING
Products will be sent to U.S. addresses by UPS ground rate or USPS book rate. All other countries will go by USPS international book rate. Allow four weeks for delivery. For faster delivery, please call your order in to Chalcedon at (209) 736-4365, ext. 11.