Order Help*

International Shipping Delays & Restrictions**

Delays:

The past year we have encountered many shipping delays. Shipping outside the US has taken months and in some cases the packages were returned to us. Our suggestion is you continually track your package (we will provide your tracking information) and check with your local postal office. We have encountered postal services simply returning packages without contacting the customer on the other end.

Restrictions:

Australia & New Zealand have suspended priority shipping into their countries. The only shipping method available for Australia & New Zealand is Priority Express.

Account Access Trouble

We've been having some issues with the account page populating which we are trying to get someone to work on for us. In the meantime, if you are having trouble accessing your Downloads, please make sure you are logged in and use the link below: