Yes. We are constantly working to get all of our titles in ebook formats. All available titles can be found in the Chalcedon Store. We add to our ebooks constantly so check back for added content.
After purchasing you can find all downloadable files by going to your account and clicking on the download section. Enclosed in the zip file you will find 4 formats of your ebook (PDF, MOBI, EPUB, AZW3). You will need to unzip this file to use any of them.
Also in your zip file you will find an Ebook Instruction Text file to help you with your download. If you have any further questions feel free to email us at [email protected].
You can also purchase the all our available ebooks at Amazon (for Kindles or the Kindle App), Barnes & Noble (Nooks and the Nook App), and Google Play (Android devices or Google Books app).
The delay in our ebooks is due mostly to the footnotes in each book. These do not convert easily into ebook formatting so each book has to be re-typeset, moving all footnotes to the end of each book and structuring the books for the Kindle customization in the process. Since we are a small company, this creates a lot of work for very few people. We are continually adding more books to our Kindle library. You can view all the current ebooks in our Store or find them on Amazon, Barnes & Noble and Google Play.
We also announce all Kindle releases on our in our eNewsletter and Facebook Page.
Yes, you are able to use PayPal to purchase items and make one-time donations.
If you wish to set up a recurring donation via PayPal there is a link under the header on the Give page which will take you through the PayPal recurring donation process.
Yes. You can download our Catalog for a list of our books. Be sure to pay attention to the discounts available on the site which will be honored via mail order.
The best way to calculate your order is to put the items you wish to purchase into your cart and let the site tell you the discounted prices (if any apply) and the shipping. This will be the amount you'll need to send.
For international orders please email book order to [email protected] for a shipping & handling total.
If you are in one of the following states please add the below percentage tax:
You will be sending your order to: Chalcedon PO Box 158 Vallecito, CA 95251 USA
If the purchases you are seeking were made on the old Chalcedon site you will want to go to Chalcedon Archive Site and login using your old email and password. In your account you will find your old downloads which we hope to move into the new site in the future.
In the Store, each items has a label which tells what type of product your are purchasing.
Most of our items are going to be physical items. Products labeled MP3 Album, MP3 Track and Ebook will all be digital downloads. Your cart will also tell you the type of product you have in your cart.
We try to get all orders out within 3 business days of it being received. Below is a list of estimated times for different shipping methods.
United States Postal Service (Domestic)
|Express Mail||2 days|
|First Class Mail Parcel||approx. 5-7 days|
|Media Mail||approx. 5-10 business days|
|Priority Mail||approx. 3-5 days|
United States Postal Service (International)
|First Class International||approx. 10-20 business days|
|Priority Mail International||approx. 10 business days|
|Air M-Bag||approx. 2 months|
United Parcel Service [UPS] (Domestic)
|Ground||approx. 5-10 business days|
|3rd Day Select||3 business days|
|2nd Day Air||2 business days|
|Next Day Air||1 business day|
We do not use FedEx.
The UPS Services we provide are not available for delivery on a weekend. You should get tracking information about your package from UPS (if and email address is provided).
All United Postal Service day estimations are not perfectly accurate. You should get tracking information via email (if and email address is provided).
If you do not get your package by the end of the allotted time please email us at [email protected] and we will investigate.
*Air M-Bag costs as much as Priority International and sometimes more.
Unfortunately, we do not have this option as the United States Postal Service has removed sea freight options for international shipping. They have chosen to make all their shipping options air mail.
Because we use the United States Postal Service and UPS we have very few options when it comes to shipping internationally.
The only options we are given are as follows:
We realize places like Amazon are offering smaller shipping costs. This is often due to arrangements with the US Postal Service and because as a very large world-wide company they have the ability to have mass shipping discounts where smaller companies do not.
We do accept returns. Please check out our Return Policy.
Please read the below sections if you have any of the following issues with your order.
Damaged or Defective Item(s):
Did your item(s) arrive damaged or defective?
Please contact us so that we can send you a replacement item. Please return the damaged or defective item(s) with the packing slip and an explanation for the return. Defective item(s) not returned will result in a charge of their price.
Did you receive the wrong item(s)?
Please contact us to let us know of the mistake. We will send the item(s), you purchased, right away. Please send back incorrect item(s). Incorrect item(s) not returned will result in a charge of their price.
Is there an item(s) missing from your order?
Please check your packing slip to make sure the item(s) is not on backorder. Otherwise, please contact us immediately and we will ship out your missing item(s) right away.
The answer is no. What we've discovered is Apple makes it difficult to do anything without connecting your phone to iTunes. However, if you have a cloud (Google Drive, Dropbox or OneDrive) you can download them into your phone using an app called MusiCloud.
MusiCloud will allow you to connect directly to your cloud and download them into your iPhone. You do have to listen using their app but in this app you can add them to playlists and organize all your tracks. MusiCloud is a free app though it has ads. You can opted to upgrade the app for $2.99 which eliminates the ads.
If you are looking to get your downloaded MP3s into your Apple Music App the best way to do this is through your computer using iTunes. There may be other options like cloud apps but we've not tried them.
This has only been tried on Apple devices.
We do offer bookstores, libraries, school, churches and ministries our wholesale discount. You can read more about our wholesale offers here.
Because we have leveled givers who also receive discounts on our products (see Becoming An Underwriter), our prices are based on you being logged into the site. Please login or register to see the discounts and sale prices.
We appreciate all contact information updates. You can send us your new address information via our Contact page. Please choose the "Change Address" information via the form.
Have you logged in before? If not go to register and set up an account.
If you have an account and you've forgotten your password or something has gone wrong with your password try the forgot my password option.If you continue to have a problem please contact us via the Contact page and choose the Account Support option.
Yes, all donations and Underwriter Pledges to Chalcedon are tax deductible. You should receive a receipt of donation from our offices after your donation is placed. We also send end of the year reports for tax purposes.
If you did not receive a receipt please feel free to contact our office.
Email: [email protected]
To make a donation you must have an account. Register or log on to the website and click on GIVE. You will be able to choose from making a single donation, creating an Underwriter Pledge, or designating a donation for a specific purpose. All donations are tax deductible.
At the bottom and top right of every page of the website, you will see Contact, where you can find our address, phone and fax numbers, and a contact form for you to fill out explaining your specific request.
On mobile devices it is under the mobile menu.
You can also find our directory of staff to help you on our About Page.
Office Operating Hours:
Monday-Friday, 9AM-5PM PST (excluding Bank and Postal Holidays*)
*In addition we will be closed Good Friday, the Friday after Thanksgiving and Christmas Eve.
You can now find your recurring monthly donation information in your Account under the Giving section. There it lists your current donation and below it you will find a small link "to change or cancel this donation please click here". This gives you the link to update and edit your charge information.
If you click on the "click here" button you should see a summary of your monthly donation. This will also give you the date when your card will process.
Note: "Period End" is actually the Next Process Date.
To update your card please press the Update Card Details button and you can enter a new card number.
To change your donation amount you can cancel the current donation and set up and new recurring donation via the Monthly Recurring section in the Give section or you can email your name, email address and the new amount to [email protected].
You can also go to Give > Monthly Recurring you should see an "Edit Donation" button which takes you the same place as "click here" in your account. This is there just to let you know, if you are already giving monthly, not to create another monthly donation (unless you really want to).
The login email isn't something users can change on their own. Feel free to email us at [email protected] with your change of email and the old email address and we can change it for you.
If you can not find the answer to your question above, feel free to use the below form to ask us your question.